When you call for IT support in Indianapolis, you expect quick response times, a high quality of service and expert problem resolution. That is exactly what you will get from our highly trained team of local technology experts. For a low, fixed monthly fee at a fraction of what it costs to staff and operate an internal help desk team, we will absorb the daily routine maintenance and troubleshooting, so you and your employees can focus on important, revenue producing projects.
A team of qualified experts ready and waiting for your call 24x7x365
We strive to solve your problems quickly. We will answer most calls within 60 seconds. First Contact Resolution is an industry standard metric used to measure the effectiveness of resolving technical issues on the first call. The industry average is 64% while our first contact resolution rate is 77%. Let us take the burden of day-to-day support issues away so you can focus on growing your business.
Our Help Desk has you covered
Support services include:
Microsoft and Apple desktop operating systems
Thin clients and virtual desktop infrastructure (VDI)
E-mail applications and browsers
Microsoft Office and documented third-party applications
Hardware and network troubleshooting
Printer installation and support
Mobile phones and tablets
Desktop performance problems
Virus and malware infections
Need fast, local IT support Indianapolis? Don't hesitate to call us today at (317) 886-8191
Envisionet enables small and medium-sized business leaders to cost-effectively run their business, optimize IT resources, minimize daily operational stress, and be productive anywhere, with anyone, and on any device.
704 S State Rd 135
Greenwood, IN 46143 [email protected]